Due to the declining usage and quality of Windows 3.11 machines, we will no longer be providing telephone support for this operating system if the machine is using any other connection than the Telerama-provided Shiva dialer. If these settings are all correct and you are still having problems connecting, please send an email to support@telerama.com
|
| Once the package is installed double click on the Microsoft Internet Explorer (MSIE) program group from the Program Manager.
You will see something like this:
Double click on the Telerama icon, which will show the Connect to box |
 |
| Click on the Properties button |
 |
| The general tab just has some basic information, make sure the correct phone number is entered.
Also for those who need MSIE to connect when double clicking on the Internet icon, make sure that 'Start Internet Explorer when connected' is checked.
Now click on the Modem tab |
|
| The modem tab is important, make sure that the speed is set to 115,200 for 33.6K users, 115,200 or 57,600 for 28.8K modem users, 38,400 or 19,200 for 14.4K modem users, and 9600 for 9.6K modem users.
Now click on the TCP/IP tab |
 |
| Make sure that 'Server assigned IP address' is selected and for Primary DNS 192.108.254.11 is entered. For Secondary DNS enter 192.108.254.26.
Now click on the About tab |
 |
| This tab is where you check the version number. |
 |
|
Once again, we no longer are able to provide telephone support for Win 3.1. If these settings are all correct and you are still having problems connecting, please send an email to support@telerama.com and we will discuss other options for support. |
